Wedding Planning

How to Cope When a Vendor Drops Out

How to Cope When a Vendor Drops Out

One of your wedding vendors cancelled. Now what?

It’s not something that happens frequently, but its definitely possible: A wedding vendor drops out. If you currently find yourself in this situation, or you want to know how to prepare just in case it happens, the following will help you cope. Step one? If it’s already happened, try to avoid the full-blown freak out. Losing a vendor at the last possible moment is definitely a huge deal, but don’t let it disrupt your hard-earned pre-wedding calm or ruin the big day. There are steps to take to reduce the damage—like reaching out to your well-connected wedding planner or checking out your wedding insurance policy—which are also surefire ways to reduce the panic. Read on to discover everything you need to do if you lose a vendor, that have nothing to do with losing your mind.


Take precautionary measures.

Whether it’s making sacrifices in the early stages of setting your budget, or something goes awry on the big day, coordinating the wedding of your dreams won’t go exactly as expected. But, with the right wedding planning essentials, it’s easier to stay on top of things especially when something doesn’t go as planned. For this particular dilemma, wedding insurance can be your best friend. Before signing contracts, check with each of your vendors to see if they already provide their own, then (if you feel it’s needed to cover any gaps) purchase additional coverage. And if any back-up vendors are offered, make sure they’re provided in writing.

Keep calm and find a middle ground.

In the rare event that a vendor does drop out, your first reaction (and the worst thing you can do) may be to panic. Instead, try your best to stay positive and focus on planning ahead. It’s likely your cancelled vendor will genuinely feel sorry about what happened, so when you’re calm and ready to discuss what happened, schedule a call or an in-person meeting to get on the same page. Use this opportunity to bring up your contract and what it entails so you can settle a compromise, such as a refund. 

Rely on other vendors.

If you’ve hired a wedding planner, talk to them about damage control. They usually have a contigency plan for these types of situations, which often includes a network of preferred vendors to rely on if someone is needed to fill in. If your planner takes that route, read former client reviews of any back-up vendors so you have an idea of what to expect. If you don’t have a wedding planner, know that you’re not out of luck. Ask your wedding venue for suggestions, or even your other vendors for recommendations they’ve worked with in the past. Even when a vendor drops out, put your trust in your other vendors—in the end, everything will fall into place.

Use your wedding website.

Once you have the issue worked out, communicate any need-to-know information to your guests via your wedding website. This is especially essential if your venue is the vendor to drop out—guests obviously will need to know the change of plans, so they don’t show up to the wrong place when the big day arrives.